9.05.2018

Better understanding leads to more effective law

Lawyers need to have a greater understanding of a client’s business if they are to continue to play a key advisory role in their affairs. “Knowing the law isn’t enough any more,” says Hesketh Henry Managing Partner, Erich Bachmann.

“Lawyers need to take a more holistic approach to their relationship with clients and ensure their advice takes into account the full context of the client’s business,” Mr Bachmann explained. Mr Bachmann believes law firms too often take for granted their status as “trusted adviser” within a client relationship.

“Clients will only trust you if they believe you have their best interests at heart, not just your own interests in the law.” Hesketh Henry is one of New Zealand’s oldest law firms and also one of the country’s fastest growing. Last year the firm increased revenues by 16% against an industry average of 9%. Lawyer numbers increased from 55 to 70.

Mr Bachmann believes the firm’s success can be largely attributed to the stronger relationships that have been built with clients at senior levels. Hesketh Henry has a higher ratio of partners to clients than most other major law firms, a ratio deliberately developed by the firm.

“We believe clients are looking for more senior advice more often. But this can only happen if these resources are available. Law firms need to get over their obsession with the quantity of time they spend on a client and look more at the quality of that time” said Mr Bachmann. The firm is actively looking at ways to increase productivity and lower its costs to clients by streamlining legal processes long considered the bread and butter of law firm revenues.

During a due diligence or discovery process, a great deal of time and money is spent by lawyers collating, reviewing and providing access to documents. Hesketh Henry’s ambitious innovation programme harnesses electronic discovery technology and web based data rooms to greatly reduce these costs. The technology has revolutionised the way Hesketh Henry prepares cases and stores client documentation,

“The benefits to our clients are enormous and demonstrates the way we are looking to shape our business of law around that of our clients’ own business to achieve better results for everyone,” said Mr Bachmann.

Do you need expert legal advice?
Contact the expert team at Hesketh Henry.
Kerry_100x100 1
Media contact - Kerry Browne
Please contact Kerry with any media enquiries and with any questions related to marketing or sponsorships on +64 9 375 8747 or via email.

Related Articles / Insights & Opinion

Don’t Let Your Guard Down
The risks arising from the use of unguarded machinery are well-known to the point of being blindingly obvious.  The measures to ensure the safe operation of machinery are usually straightforward.  W...
19.02.2019 Posted in Health & Safety Law
CONSTRUCTION CONTRACT REFORM: Ten Guidelines the Government could Adopt
“We need to lead by example and if there are things that we can do to take a leadership position with that industry then we should be.” Prime Minister Ardern[1] As 2018 draws to a close a...
21.12.2018 Posted in Construction Law
Nearly there! Only a few days of 2018 left!
Just a quick note from the Hesketh Henry Employment team about what’s on the horizon:
18.12.2018 Posted in Employment Law
When did you last have your Ts & Cs reviewed?
The Commerce Commission recently announced that, after its investigation of jeweller Michael Hill Limited, the company was fined $169K for breaching its obligations in relation to the extended warrant...
13.12.2018 Posted in Corporate & Commercial law
Time for Change (again!)
The winds of change are once again blowing through the employment law landscape.
10.12.2018 Posted in Employment Law
Summer Maritime Update
Welcome to our summer maritime update - November 2018
27.11.2018 Posted in Maritime Law
Employment Litigation Costs: In for a penny, in for a pound?
Vindication is frequently offered as a motivation for litigation.
Send us an enquiry
For expert legal advice, please complete the form below or call us on (09) 375 8700.
  • This field is for validation purposes and should be left unchanged.