04.07.2024

Sender beware – how private are digital workplace conversations?

Following on from the recent Official Information Act request for correspondence between Ministry of Justice employees, employees may be wondering how private their online conversations with colleagues really are.

The short answer (and the safest one, from an employee perspective), is that employees should not assume communications on company platforms, systems or devices are private.

Employment agreements and workplace policies can, and often do, set expectations around the use and monitoring of workplace platforms and systems, and employees should look closely at these documents to see if this is the case.

Even if employment documents are silent, it may still be reasonable for an employer to access communications on its own platforms, systems and devices, but it depends on the circumstances. Employers certainly do not have free reign in accessing and monitoring what employees say to each other.

What, why and how the information is being accessed are all good questions to ask. There must be a lawful reason for accessing the information, and it must be done in a way that is lawful, fair and not unreasonably intrusive. Listening in on workers’ conversations via video or audio surveillance, for example, would not be lawful if the purpose of the surveillance was for general security.

Employers are also required to take reasonable steps to ensure the individual is aware the information is being collected (unless a specific exception applies!). In the example above, the employer would generally be expected to have told the workers that the surveillance was capturing conversations between colleagues. Even then, the collection of this information would still need to be necessary in terms of the reason for surveillance in the first place.

It is important to know that the Privacy Act enables an individual to request any personal information held by an agency. Personal information is a broad term that means information about an identifiable individual. As you can imagine, it potentially captures a wide raft of information, from the benign to the more secret and sensitive.

A personal information request could, for example, request correspondence held by the employer that is between specific employees and mentions, or is about, the person making the request. So, employees should also be aware that seemingly private communications may also be accessible in this way. A timely reminder to watch what you say (or write) at work! 

If you have any questions about privacy in employment, please get in touch with our Employment Team or your usual contact at Hesketh Henry.

 

Disclaimer:  The information contained in this article is current at the date of publishing and is of a general nature.  It should be used as a guide only and not as a substitute for obtaining legal advice.  Specific legal advice should be sought where required.

Kerry
Media contact - Kerry Browne
Please contact Kerry with any media enquiries and with any questions related to marketing or sponsorships on +64 9 375 8747 or via email.

Related Articles / Insights & Opinion

Mediation wide BW
Employment Law’s Dispute Resolution Process – Employment Relations Authority and Employment Court
In our last article, we introduced the dispute resolution process in the employment jurisdiction by discussing mediation – specifically, what mediation is and what to expect. This article discusses ...
17.04.2025 Posted in Employment
You’ve Been Served: Navigating the Use of Statutory Demands
An Introduction to Statutory Demands: A statutory demand is a legal document that is issued by a creditor (Creditor) to a debtor company (Debtor) demanding payment of a debt that is due and owing.  T...
15.04.2025 Posted in Insolvency and Restructuring
iStock  Succession Plan medium
Passing the Torch: Priming your Family Business for a Succession
As the first in a series of articles looking at the generational wealth transition and its impacts on business succession in New Zealand, Ben Hickson (partner, Corporate & Commercial) and John Kir...
07.04.2025 Posted in Corporate & Commercial & Private Wealth
Deciding to Wind Up? Observations on winding-up a trust from a recent High Court case
A trust can be a hassle and expensive to maintain.  So, it is not unusual for clients to reflect on whether a trust should be maintained. When settlors, Bert and Diana Queenin, decided to wind up the...
24.03.2025 Posted in Private Wealth
Mediation wide BW
Employment Law’s Dispute Resolution Process – Mediation
Navigating the dispute resolution process in the employment jurisdiction can be tricky. This article aims to spell out the key considerations for those involved in or contemplating mediation, which is...
24.03.2025 Posted in Employment
empty wallet finance concept
Amendment to the Crimes Act 1961: Intentionally not paying employees their wages now deemed theft
An amendment to the Crimes Act 1961 (Crimes Act) – the Crimes (Theft by Employer) Amendment Bill has been passed by Parliament and received Royal assent. It is now an enforceable provision of th...
14.03.2025 Posted in Employment
Time’s Up: Late Redelivery and the Assessment of Damages in Hapag Lloyd AG v Skyros Maritime Corporation and Hapag Lloyd AG v Agios Minas Shipping Company
The English Commercial Court gave an instructive judgment on the assessment of damages in Hapag Lloyd AG v Skyros Maritime Corporation and Hapag Lloyd AG v Agios Minas Shipping Company; an appeal brou...
11.03.2025 Posted in Trade and Transport
SEND AN ENQUIRY
Send us an enquiry

For expert legal advice, please complete the form below or call us on (09) 375 8700.