Business Advice

Consumer Law

Helping you to stay on the right side of consumer protection laws

Hesketh Henry’s specialist consumer law solicitors can assist your business with any aspect of consumer law compliance, including matters related to the Consumer Guarantees Act.  Changes to consumer law in New Zealand have tightened the requirements for extended warranties and other forms of consumer guarantees, so it’s important to ensure that your warranty documents are correctly drafted by an experienced consumer protection lawyer.

We also help New Zealand businesses navigate the Fair Trading Act’s requirements. 

The Privacy Act is another area of speciality for us. Talk to us about preparation of privacy policies, advice related to the storage and use of personal information and other privacy issues.

Need advice on Consumer Law?
Contact the expert team at Hesketh Henry.

Examples of work completed by our team include:

  • Providing day-to-day advice to corporate clients on consumer protection legislation, including the Consumer Guarantees Act  and the Fair Trading Act;
  • Advising a leading New Zealand babywear brand on a Commerce Commission investigation into the safety of its cots; and
  • Ensuring our consumer facing clients have terms and conditions which comply with New Zealand’s consumer laws.
Key Contacts

Insights & Opinion / Consumer Law

Unfair Contract Terms: High Court issues its first declaration
On 12 November 2019 the High Court issued its first declaration under the Fair Trading Act 1986 (FTA) that terms in a standard form consumer contract are unfair.[1]  The Commerce Commission (Commiss...
14.11.2019 Posted in Regulatory
When did you last have your Ts & Cs reviewed?
The Commerce Commission recently announced that, after its investigation of jeweller Michael Hill Limited, the company was fined $169K for breaching its obligations in relation to the extended warrant...
13.12.2018 Posted in Corporate & Commercial law
Have I got a deal for you …….
New Zealand's Fair Trading Act 1986 prohibits a range of misleading and deceptive behaviours
07.08.2017 Posted in Advertising Law
Supply agreements, the things you should know before signing
A supply agreement should be viewed as any other binding legal contract, and should never be entered into lightly.
11.04.2014 Posted in Corporate & Commercial law
Not all claims in advertising are meant to be taken literally.
11.08.2013 Posted in Corporate & Commercial law
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