Business Advice

Consumer Law

Overview
Helping you to stay on the right side of consumer protection laws

Hesketh Henry’s specialist consumer law solicitors can assist your business with any aspect of consumer law compliance, including matters related to the Consumer Guarantees Act.  Changes to consumer law in New Zealand have tightened the requirements for extended warranties and other forms of consumer guarantees, so it’s important to ensure that your warranty documents are correctly drafted by an experienced consumer protection lawyer.

We also help New Zealand businesses navigate the Fair Trading Act’s requirements, particularly where the Act affects advertising and marketing campaigns. Our input can ensure that advertising campaigns are not misleading.  Hesketh Henry is part of the Global Advertising Lawyers Alliance (GALA), which means we can help clients align campaigns in multiple jurisdictions and also help align international client campaigns to the New Zealand legal landscape. Our expertise extends to the compliance aspects of sweepstakes and prize competitions.

The Privacy Act is another area of speciality for us. Talk to us about preparation of privacy policies, advice related to the storage and use of personal information and other privacy issues.

Need advice on Consumer Law?
Contact the expert team at Hesketh Henry.
Examples

Examples of work completed by our team include:

  • Providing day-to-day advice to corporate clients on consumer protection legislation, including the Consumer Guarantees Act  and the Fair Trading Act;
  • Advising a multi-national sportswear company in respect of a Commerce Commission investigation in relation to an international advertising campaign;
  • Advising on New Zealand compliance aspects of numerous international sweepstakes and prize competitions;
  • Acting for a multi-national electronics company in respect of a Commerce Commission investigation relating to a product advertising promotion;
  • Advising a leading New Zealand babywear brand on a Commerce Commission investigation into the safety of its cots; and
  • Ensuring our consumer facing clients have terms and conditions which comply with New Zealand’s consumer laws.
Key Contacts
Recommendations

Insights & Opinion / Consumer Law

Have I got a deal for you …….
New Zealand's Fair Trading Act 1986 prohibits a range of misleading and deceptive behaviours
7.08.2017 Posted in Advertising Law
Supply agreements, the things you should know before signing
A supply agreement should be viewed as any other binding legal contract, and should never be entered into lightly.
11.04.2014 Posted in Corporate & Commercial law
100% PURE NEW ZEALAND
Not all claims in advertising are meant to be taken literally.
11.08.2013 Posted in Corporate & Commercial law
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